AGENCY: Insurance Department

SERIES: 17132
TITLE: Consumer complaint report from computer system
DATES: 1989-
ARRANGEMENT: Numerical

DESCRIPTION: These reports are generated from the Insurance Department's computer system on which records of all complaints received by the department regarding the insurance industry in the state are maintained. Each record contains the date it was opened, the date the case was closed, the amount of damages/monies collected if appropriate, record modification dates, complaintant's name, address, phone number, type of complaint, whom against, coverage, reason for complaint, final disposition, source, status, form letters, justification, number of calls, interviews, and outgoing letters.

RETENTION

Retain for 1 year(s)

DISPOSITION

Destroy.

RETENTION AND DISPOSITION AUTHORIZATION

Retention and disposition for this series were specifically approved by the State Records Committee.

APPROVED: 09/1999

FORMAT MANAGEMENT

Paper: Retain in Office for 1 year and then destroy.

APPRAISAL

Administrative

PRIMARY DESIGNATION

Protected. Utah Code 63G-2-305(10)

SECONDARY DESIGNATION

Private. Utah Code 63G-2-302(2)(d)

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