AGENCY: Department of Natural Resources. Division of Wildlife Resources

SERIES: 28171
TITLE: Refund forms
DATES: 2011-
ARRANGEMENT: alphabetical by name

DESCRIPTION: This is a record of the refund of a license/permit that is purchased online through the division website. The refund is issued because the customer either purchased two licenses unintentionally, had a failed charge, or purchased a license when they already had a valid license from a previous purchase. These records are used to track refunds issued for internet sales and reconcile internet sales account. Information included on the form is the customer's name, customer ID number, the reason for the void, the last 4 digits of the credit card used for purchase, the resolution, the date of the refund, the amount refunded, the license code, the license number, either the date of the surrendered license or the date that the license was voided, and the name of the division employee who approved the refund.

RETENTION

Retain for 2 year(s)

DISPOSITION

Destroy.

RETENTION AND DISPOSITION AUTHORIZATION

Retention and disposition for this series were specifically approved by the State Records Committee.

APPROVED: 04/2013

FORMAT MANAGEMENT

Computer data files: Retain in Office for 2 years and then delete.

APPRAISAL

Administrative

Records are kept for 2 years as references. All claims are resolved quickly with no statute of limitation requirements.

PRIMARY DESIGNATION

Private. database of individual information, Utah Code 63G-2-302(1)(j)