AGENCY: Salt Lake City (Utah). Water Supply and Waterworks

SERIES: 3945
TITLE: Investigative case files
DATES: 1974-2015.
ARRANGEMENT: Chronological, thereunder numerical by account number

DESCRIPTION: These files document investigations undertaken by the bureau in response to high water meter readings on customer bills. Investigations are required in order to determine whether meter readings were erroneous or caused by leaks or possible service breaks. The files contain a form which includes the account number, customer name, name of employee requesting name, service address, mailing address, meter information, billing history, payment history, consumption history, meter reading information, share information, and indication of problem.

RETENTION

DISPOSITION

RETENTION AND DISPOSITION AUTHORIZATION

These records are in Archives' permanent custody.

APPROVED: 06/1990

FORMAT MANAGEMENT

Paper: Retain in Office for 7 years and then destroy.

APPRAISAL

Administrative

This disposition is based on the records primary value to the agency as expressed by the department director and the city attorney.

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